Customer Help

Usually 3-7 business days, however, some larger items can take longer.

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Once your order has been shipped we will email you a tracking number and a link to
the courier’s website. Please contact our customer service team if you do not receive
this email.

No, you don’t need to open an account to place an order on our website. Simply checkout as a guest and provide the necessary details for us to process and deliver your order.

Note: We try to honor your delivery instructions whenever possible. However, we can’t always guarantee that our carriers can meet these requests.

You would not be able to change or modify the number of items once you have already placed an order. You can place another fresh order with the desired modifications.

Yes, shopping on our website is completely safe. We use Razor Pay leading payment gateway providers that are Verisign Secured and PCI Compliant. At no point during the payment process do we handle your banking and card details, or store your banking and card details after the order is placed.

We do accept exchanges and they follow the same conditions as returns:

The item must have been sold on our online store

• The item must have been sold on our online store
• The item shouldn’t have been used in any way
• The item should be in its original packaging with all the tags, etc.
  
  
  To request an exchange, please submit your request via the “contact us” form. A
  member of our support staff shall respond as soon as possible.